waze88 Privacy Policy

Information We Collect

During the registration process and use of the waze88 platform, we may collect the following categories of information:

• Identity Information: Full name, date of birth, identification card number (MyKad) or passport, and proof of residential address for identity verification purposes.
• Contact Information: Active email address, mobile phone number and, where relevant, mailing address.
• Financial Information: Details of the payment method used such as Touch 'n Go eWallet, DuitNow, online banking account (FPX), Boost or crypto wallet information to process deposits and withdrawals.
• Activity Data: Login records, betting history, transaction amounts, game preferences and platform usage patterns.
• Technical Data: IP address, browser type, device operating system, cookie information and session data.

Purpose of Data Collection and Use

Information collected is used solely for the following legitimate purposes:

Legal Basis for Data Processing

waze88 processes your personal data based on one or more of the following grounds:

• Contract Performance: Processing is necessary to provide the services you requested through account registration and use of the platform.
• Legitimate Interests: We process certain data to detect fraud, ensure platform security and continually improve our services.
• Legal Compliance: Certain obligations under anti-money laundering laws and licensing requirements require us to retain customer information records.
• Consent: For optional marketing communications, we obtain your explicit consent and you are free to withdraw it at any time.

Disclosure to Third Parties

waze88 does not sell, rent or trade your personal data to any third party for their own commercial benefit. However, in limited situations, we may share information with:

• Payment Service Providers: Entities that process your financial transactions, subject to strict confidentiality agreements.
• Game Software Providers: Game developers whose software the waze88 platform uses may receive minimal session data for technical operational purposes only.
• Regulatory Bodies and Law Enforcement: When legally required by court order, regulatory investigation or licensing requirements, waze88 will comply with such requests.
• Identity Verification Services: Third-party KYC providers that assist us in verifying player identities and ensuring compliance with age restrictions.

Cookies and Tracking Technologies

The waze88 platform uses cookies and equivalent technologies to improve your experience. The following are the categories of cookies we use:

• Essential Cookies: Required for basic platform functions such as login sessions, language preferences and account security. These cookies cannot be disabled.
• Performance Cookies: Help us understand how players interact with the platform so that improvements can be made on an ongoing basis.
• Functional Cookies: Store your preferences such as favourite game display, set betting limits and user interface preferences.

You can manage cookie settings through your browser. Disabling certain cookies may affect the functionality of some parts of the platform.

Cross-Border Data Transfers

As a platform operating under international licensing, some of your information may be processed or stored on servers located outside Malaysia. In such cases, waze88 ensures that:

• Data transfers only occur to countries or regions with adequate data protection standards.
• Appropriate data transfer agreements are in place with recipients to ensure your data remains protected.
• No transfers occur to parties that do not comply with the established data security standards.

Your Rights as a User

As a registered waze88 player, you have the following rights regarding your personal data. Swipe to view all rights:

Data Security

waze88 implements appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure. These measures include:

• SSL/TLS encryption for all data communication between your device and our servers.
• Role-based access controls ensuring that only authorised staff can access player data.
• Continuous system monitoring to detect and respond to any security threats.
• Regular security audits conducted by independent experts to assess and strengthen our security posture.
• Clear incident response procedures to ensure players are informed should any data breach occur that affects them.

Data Retention Period

Your personal data is kept for as long as your account is active and for the period required after account closure, based on applicable regulatory and legal requirements. Generally:

• Financial transaction records and betting activity are retained in accordance with anti-money laundering compliance requirements applicable to online gambling platforms.
• Customer support communication data is retained for reference and dispute resolution purposes.
• Technical logs and session data are retained for a limited period for security and troubleshooting purposes.

When data is no longer needed, it will be securely deleted or anonymised so that it can no longer be linked back to you.

Amendments to This Policy

waze88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. When significant changes are made:

• The "Effective Date" displayed at the top of this page will be updated.
• A notice will be displayed on our platform before the changes take effect.
• For highly material changes, we may send a notification directly to registered players.

Continued use of the waze88 platform after changes take effect will be considered acceptance of the updated Privacy Policy.